SERVICE POLICY: 

All services and products at Mod Squad Salon are guaranteed. We will gladly exchange or issue a credit for any unused merchandise. Additionally, our salon provides a one week service adjustment period to ensure complete client satisfaction.

 

RESCHEDULING POLICY: 

For your convenience, it is our pleasure to offer our clients walk-in appointments as well as appointments by reservation. To ensure optimal appointment availability for our clients, it is our policy that we kindly request a 24 hour rescheduling notice. All no-show appointments that are cancelled or rescheduled in less than 24 hours will be charged 50 percent of their services missed. Some appointments may need to be guaranteed in advance by credit card. Cancellations made with less than a 24 hour notice are non-refundable.

 

PLEASE KEEP IN MIND: 

It is our intention to keep our appointments timely. Due to the nature of our business, appointments are guidelines and your patience is greatly appreciated. We ask that you allow for enough time for stylish, cutting edge, technical work to be performed by our staff as we assure service will never be rushed.

 

MULTIPLE TALENTS: 

You will find we are a professional beauty team. We welcome our clients to work with all members of our staff. If you would like another point of view or find it more convenient for you to work with another team member, please feel free to use all of our talents here at Mod Squad Salon.

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PRICES: 

All prices are starting prices and may vary by stylist/technician. Prices are subject to increase based upon product usage and hair length.

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GRATUITY: 

Gratuities should be given to your technician by cash, however, they may be added to your bill at check out.